Once i checked my actions on my account and there was a $1.00 demand that claims “JCP Telemktng-Web TX Plano” so Once i referred to as customer care and requested what it had been for they requested me ” did you come up with a invest in over the internet” I mentioned Indeed and she reported that was why I acquired the charge.
July one, 2015 at 12:18 pm I am outside of posed right this moment. I have experienced three orders tousled by JCPenney. The first a single they sent me the wrong dimensions, I requested a 6 tall and they despatched me a 6 petite. Then After i returned it and obtained a refund I never ever been given my refund. I waited a lot more than 10 days to check out Should the refund would present up and it never did. I ended up having to Visit the store yet again only to possess them try to resend the refund. After a extended hold out I last but not least got my refund. The next order I'd I ordered some uniform shirts for my son, he essential navy blue shirt. I put an purchase for 4 navy blue shirts and instead of blue they despatched all white shirt. I'd to invest around an hour or so could be affiliate looking to reorder even though my kid nagged and was quite upset due to the fact he was hungry and able to go. The newest order which I ordered on June thirteenth was a set of sneakers that they experienced in the store but On the net they were being $ten much less expensive. The associate in The shop refuse to offer me the footwear correct then and there for the net value, she explained that I had to buy them if I needed the cheaper price.
Along with the beat goes on. I went in for any agenda hair appointment in Lawrenceville, NJ and the salon was eighty% colour and 20% non-color. The stylist was someone of shade who showed up 20 minutes late and was upset that I was upset that she was late. Her manager, Aneesha Nichols, another man or woman of coloration arrived above to determine what was wrong And that i defined the problem stating I didn't have enough time to speak to her I just wished my haircut.
January 22, 2016 at one:twelve pm I purchased two Chloe Rockers on line,. They had been sent in a timely time-frame. The 2 Adult men who delivered the rockers could not get the base on either chair. The screws didn't line up With all the drilled holes. My husband reported he would perform with seeking to set them on. Immediately after many hrs and he could not both. We referred to as and wished the chairs to generally be picked up. We known as on Dec. 28th and talked to the Lewis. He set the order in to contain the chairs picked up. Claimed It will be the 7 days of Jan. 4th. Not a soul identified as for any schedule pick up. We identified as back again on Jan. six, 2016 and talked to a Portia. She reported some a person would get in touch with in the subsequent number of times. Not a soul known as. Jan. 12th similar contact talked to an Andrea. She claimed they'd be picked up and also to simply call after they had been picked up so they may credit score our account.
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January 29, 2017 at eight:twenty pm I am totally disgusted as to how I was addressed by Nora during the Salon on the JCPenney in Niles. Keep # 0972. Right after generating two purchases upstairs on one/29/17 at 12pm and twelve:03pm I went downstairs for the hair salon to get hair products. I am a daily JCPenney shopper. A handful of months ago I acquired $1300 of appliances (refrigerator, oven, and vary hood). Over time I’ve custom ordered window shades and as well as the numerous periods I store through the 12 months before a number of many years. I often get my hair materials within the JCPenney salon and I have also experienced a haircut there. So now immediately after I built two buys upstairs, I went towards the salon to buy shampoos and conditioners. I chose five things And that i put them over the counter because of the register. When I went to pay Nora (impolite revenue Woman and very horrible) was ringing up a shopper. She was taking her time, but I was waiting patiently because she needed to look up The client’s JC charge card. As I had been waiting around Upcoming in line, An additional client experienced just experienced her hair carried out and went in line to pay. As that lady was having to pay, another Woman arrived Within the salon. So after Nora completed ringing up the 1st client, she went to ring up the Women of all ages who just walked up after getting her hair finished, Though I was next. I waited patiently and just Allow her ring up the Girls who JUST walked up even though I had been upcoming. When Nora completed ringing her up, she AGAIN, passed me up and went to the woman who had just walked in. I advised Nora in a good way that I was upcoming and he or she just aided two persons in advance of me and he or she snapped at me and claimed, “They are clients!” I told her I”m a client way too and she rolled her eyes at me and was quite rude and snippy and accused me of NOT getting there. She once again proceeded to state that they’re customers. So does that indicate I’m not a customer once the thousands of bucks I’ve invested at JCPenney?!?!? I requested for your supervisor and she held arguing with me. Then the initial two women that she rung up came again within the salon and commenced to verbally harass me! I told them not to get involved and wander away, but I used to be acquiring harassed by Nora and a client who swore at me. I demanded Nora to call safety mainly because I used to be having concerned, but she refused!
Thanksgiving has actually been known to generally be a family oriented time in the time For several, many years, and it's Specially been amongst my favourites even though increasing up. The mouth-watering odor of goodies escaping out of the kitchen times before the Thanksgiving feast; bringing memories back again. Oh, but you can’t ignore the tasty iconic turkey that so Many people sit up for, together with the facet dish of stuffing, and so a great deal more! On that Particular day you've the grandparents, aunts, uncles, cousins, sisters, brothers, moms and dads above; so Many of us in excess of that you simply Practically want to cover because it’s an excessive amount!
October thirteen, 2016 at 2:31 am Went to JC Penny @ the shopping mall at South Issue in Durham NC on ten/twelve/16 about 1pm. I'm physically disabled & was employing my mobility scooter. I went to this retail outlet particularly to purchase ALFRED DUNNER WOMENS Put on. There was Completely NO Team Any where. I last but not least found the Office & viewing the large ALFRED DUNNER sign I thought this is where the garments have been but all I discovered was Worthington. I coated the whole Section numerous periods not acquiring what I had been trying to find. Ultimately a cashier & Yet another employee confirmed up on the sign-up. The cashier was taking care of a purchaser the opposite girl just pointed me back within the direction with the Alfred Dunner indication. Even now unable to discover what I used to be looking for I returned towards the sign up but Again no one was there. I put in about 20 minutes circling the Section but only found Alfred Dunner Petites I need normal Gals’s. I eventually went towards the perfume Section & she known as to get a salesperson to aid me. The salesperson also couldn't come across frequent Alfred Dunner dresses. She got an individual (I do think the manger) he searched all over then showed me a single rack with about 4 blouses & some capris – I desired costume wear.
Here is an evaluation you won't like. I will now not store at JCPenny, just after currently. Of course, these days was the opening of Black Friday with a Thursday, at Eastridge Shopping mall in San Jose, California. It was advertised to open at 2pm, having a give-a-way of a coupon with an opportunity to obtain $10, $a hundred, or $500 coupon. I walked into The shop, through the north doorways, just after 2pm, no revenue person or manager was present to givie out Coupon codes or greet customers. I was not the only customer coming into by way of these doorways. Ideal immediately after I and the other clients had been let in, the doors ended up shut and locked and we ended up educated that we required to go upstairs and exit The shop after which you can enter The shop to get the coupon. When I went upstair, on the doorway, as instructed, there was a JC Penny team not enabling any individual to leave The shop and was advising clients that we would have liked to go back downstairs and out the doorway we just arrived into The shop and go throughout the retail outlet to the only open door to The shop. To paraphrase, we had been lock in The shop with no way out.
I used to be flabbergasted! more info I couldn’t think that he would say anything like that. Then he said that the only thing that he could present was for them to choose up the sofa and challenge a credit to my JC Penny account. Not merely Is that this unprofessional, he flat out refused to fix the condition. I need to say my uncle worked for JC Penny household furniture during the 70s in downtown San Francisco and he was a real Experienced.
1st concern, why deliver an email assuring the shopper that ALL things ended up delivered if actually they weren't?
You'll need an entire Business office of Lashondras. She could teach Just about every utilized on how to tackle difficult predicaments.
I hope not standing guiding the consumer and never executing what was the correct matter to convey resolution and payment to this DEBACLE was worthy of you getting rid of a life span client.
January twelve, 2016 at nine:23 pm I'm writing to complain regarding the Terrible customer care at the house department within the Poughkeepsie ny retail store . On Saturday I purchased the JCP household 50 piece Ashley dinnerware established .. The salesman Kenneth was superb it was extremely weighty and I couldn’t carry it so he carried it out to my car or truck . When I acquired house and unpacked them five with the white dishes experienced. Black places baked into your glaze. I drove back to The shop that night. With just the five plates and my receipts. Because regardless of whether I could get all 50 goods again while in the box. I couldn't carry it . I just wanted to. Get replacements for your 5 defective plates . I was told because of the sales girl that that might not be done Unless of course I carry again The complete set . When I asked why she couldn’t just take the dishes out of Yet another set and mark that established as damaged her and her supervisors reaction was there's no way we can do this .